Suunto Zoop download issue

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stuaburt
Posts: 2
Joined: Tue Oct 01, 2024 18:41

Suunto Zoop download issue

Post by stuaburt »

Having upgraded my tablet to Windows 11 ARM64 (from Android) I decided to install Diving Log 6.0 to test for this years dive trip.

The dive computer is Suunto Zoop (not Novo)
I am using a USB interface from smartinterface.de and have loaded the latest FTDI signed ARM64 drivers. The interface shows as a serial port on COM3.
The dive download fails with error ERROR: DC_STATUS_PROTOCOL after starting communication.
Logfile is attached.
I have downloaded the latest libdivecomputer version from the Diving Log website.
The dive computer has plenty of battery life.

Trying Suunto SDM3.1.0 shows some communication with the Zoop (serial number) but does not download dives. There are 46 dives present on the Zoop.

Is there anything else I could try please? Everything works with my Windows 10 laptop but it's too large to take on holiday.

Many thanks.
DC_FAMILY_SUUNTO_VYPER.txt
(1.51 KiB) Downloaded 7824 times
divinglog
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Re: Suunto Zoop download issue

Post by divinglog »

Hi

Difficult to say. What I can see in the error log is, that the communication starts and some data is exchanged:

Code: Select all

00:00:911   INFO: Write: size=5, data=0500161407
00:00:913   INFO: Sleep: value=200
00:01:114   INFO: Purge: direction=1
00:01:119   INFO: RTS: value=0
00:01:558   INFO: Read: size=25, data=050016140001A21C0000000034DB569A0135160A35251344F4
00:01:561   INFO: Sleep: value=500
00:02:074   INFO: RTS: value=1
00:02:078   INFO: Write: size=3, data=08A5AD
00:02:082   INFO: Sleep: value=200
00:02:295   INFO: Purge: direction=1
00:02:300   INFO: RTS: value=0
00:02:613   INFO: Read: size=2, data=0820
00:02:760   INFO: Read: size=33, data=93001E1D807D050001FD0000000100FF00FF00FF00FFFE00FF0001FE0000FF01B9
00:02:763   ERROR: Unexpected answer checksum. [in suunto_vyper.c:370 (suunto_vyper_read_dive)]
00:02:885   ERROR: DC_STATUS_PROTOCOL
But the data seems to be wrong, so I guess it is a driver issue. You can ask Jef Driesen if he can see something in the transferred data: https://www.libdivecomputer.org/contact.html
stuaburt
Posts: 2
Joined: Tue Oct 01, 2024 18:41

Re: Suunto Zoop download issue

Post by stuaburt »

Thanks for getting back. I'll try Jef but plan B is to use my Android phone which seems to download well with a USB OTG adapter.
divinglog
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Posts: 5983
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
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Re: Suunto Zoop download issue

Post by divinglog »

Is this issue resolved? I read your emails in the libdc newsgroup and it looks like it worked using a powered hub, but there seem to be another issue with Diving Log?
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